Frequently Asked Questions
Can i edit or cancel order after it has been placed?
Once the order is dispatched can’t be cancelled or altered. If not shipped, you can contact us via email or phone, we will do our best to help you.
Do you ship outside India?
Currently, we are shipping products only within India
How do i track my order?
Once your order has been dispatched from our store, You can track the status from our store, we have emailed you a tracking link to your email
How long it will take to receive my order?
The estimated shipping time (in business days i.e. excluding public holidays and Sundays) is mentioned against every item and may vary from item to item.
How to claim warranty?
For any warranty claim within the warranty period, you can contact Creative’s authorised service centre.
How to return product ?
No Returns applicable, only replacement is possible. For damaged products, please send us an Unboxing product video to review the request, if your case is genuine we will arrange a replacement.
What payments do you accept?
Credit/Debit Cards, Netbanking, UPI
What’s the warranty for each product?
1-year limited hardware warranty